Returns

Return Cost

If you need to return an item, please note that the customer is responsible for the return shipping costs. To return a package, simply send it back to the address provided in your order confirmation. We recommend using a trackable shipping method to ensure the return reaches us safely.

US Domestic Returns & Exchanges

We want you to love your MoSmiles goodies! For U.S. orders, we offer returns and exchanges within 14 days of purchase. If something’s not quite right, just email us at morganlimkeman@mosmiles.co with your order number and details, and we’ll do our best to help.

Please double-check your order details and shipping info before completing your purchase—it's tricky to make changes once the order is placed! For any questions, don’t hesitate to reach out. Thank you a bunch and sending all the love your way!

International Returns & Exchanges

We’re so excited to share MoSmiles with you, no matter where you are! For international orders, please note that all purchases are final sale and we cannot offer exchanges. This is because international shipping costs and customs can make returns tricky. But don’t worry—we’re here to help with any questions, so feel free to reach out to morganlimkeman@mosmiles.co. Thanks so much for your understanding and love!

Please double-check your order details and shipping info before completing your purchase—it's tricky to make changes once the order is placed! For any questions, don’t hesitate to reach out. Thank you a bunch and sending all the love your way!